ProParts Direct
Call Center: 1-800-305-9255
M-F 8am to 5pm | Sat 8am to 4pm
Shop like a Pro!

Ask the Experts

  • How can I contact you?
  • How do I place an order?
  • Is there free shipping?
  • Can I track my order?
  • What are your shipping options?
  • How long until I get my parts?
  • Can I request a catalog?
  • How does in-store pick up work?
  • Why do I need an account?
  • What does QTY mean?
  • Where are you Located?
  • Can I become a Key Account?
  • Aftermarket or Genuine OEM?
  • view all →

Parts Warranty Information

Parts Warranties
ProParts Direct provides the best quality parts and products, but from time to time a product might not perform to manufacturers specifications. Please take a moment to review our warranty policy below.

Manufactures Warranties
All products sold by propartsdirect.net have a manufacturer warranty. Please be aware that warranties from defect are provided strictly through the manufacturer. If your part is eligible for a warranty claim, our customer service staff will get information from you to process your claim and will provide instructions for you as well as a Warranty Authorized Return number to be able to return the defective part. If you believe you have a defective product please contact customer service so we can assist you.

Engine Powered Equipment
If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under warranty. Please contact customer service to assist you in finding the nearest authorized service center to assist you.

Engine Warranties
If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under warranty. Please contact customer service to assist you in finding the nearest authorized service center to assist you.

Customer Service Number for warranty return authorization: 800 305 9255

2015 © ProParts Direct. All Rights Reserved. Privacy Policy | Site Map Design & Development by The Scribbit The Scribbit - Marketing, Graphic Design and Web Development