How Can We Help?
Welcome to the ProParts Direct Customer Service Center. When you contact us by phone, chat or email, you will be connected with a friendly representative right here in New Hampshire.
For direct help or immediate contact
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ProParts Customer Service Reps are available weekdays from 8 am to 5 pm, (ET)
Monday - Friday from 8 am to 5 pm. The live chat button will appear Green when reps are available. You can leave a message when it is orange.
To contact us by email, Use our Contact form. Someone from our store will get back to you within 24 hours.
While not many people use this anymore we still have one in the office and will look at it from time to time.
Our ProParts Text Reps are available Monday through Friday from 8 am to 7:30 pm, and weekends from 8 am to 2:30 pm (ET). Currently limited to U.S. customers only.
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